Effective Date: June 01, 2025
ServiceBook24 ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website [https://www.servicebook24.com].
By using our platform, you agree to the terms of this Privacy Policy.
a) Personal Information
We may collect personal data such as:
Name, phone number, email address
Location/address details
Profile information (for service providers)
Uploaded documents or certifications
Feedback and support queries
b) Usage Data
We collect anonymous data on:
App usage
Device information (OS, version, type)
IP address and location (if permitted)
Click and navigation behavior
We use your data to:
Facilitate service bookings and provider matching
Send confirmations, reminders, or notifications
Improve our platform and features
Respond to queries and provide support
Send promotions, updates, or service alerts (you may opt-out)
We may share limited user data:
With verified service providers (for booking purposes only)
With payment processors (e.g., Stripe, Razorpay) for secure transactions
With law enforcement or legal obligations (if required)
We do not sell or rent your personal information.
We use secure third-party gateways for payments. We do not store your credit/debit card details.
Our systems are protected with encryption and industry-standard security protocols to safeguard your data.
You can edit or delete your profile at any time.
You can opt-out of promotional messages.
You may disable location tracking from your device settings.
ServiceBook24 is not intended for users under the age of 13. We do not knowingly collect data from minors.
We may update this Privacy Policy as needed. Changes will be posted on this page with a revised “Effective Date.”
If you have questions or concerns about your data or this Privacy Policy, contact us at:
📧 Email: support@servicebook24.com
📞 Phone: [Insert contact number]
📍 Office Address: [Insert office location once registered]
Would you also like a Terms & Conditions page or a short version of this for the app footer?
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Terms and conditions
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Here is a professionally written Terms & Conditions document for your platform ServiceBook24.com. You should add this to a dedicated webpage and link it on your website and mobile app — especially during user registration and provider onboarding.
Effective Date: [Insert Date]
Welcome to ServiceBook24 ("we", "our", "us"). These Terms & Conditions govern your access to and use of our website, mobile application, and services.
By using our platform, you agree to these terms. If you do not agree, please do not use our services.
To use ServiceBook24, you must be at least 18 years old or have legal parental consent. Service providers must be legally eligible to offer services in their field.
a) Clients
Provide accurate contact details and booking information.
Make timely payments via secure gateways.
Treat service providers with respect and fairness.
b) Service Providers
Provide true information during registration.
Fulfill bookings on time and professionally.
Maintain good conduct and service quality.
Update availability and rates regularly.
All service bookings are confirmed through our platform.
Payments may be collected in full or partially in advance, depending on the service.
We use trusted payment gateways like UPI, Stripe, PayPal, or Razorpay.
We are not liable for payments made outside the platform.
Cancellations must be made at least 24 hours before the scheduled service.
Refunds are subject to provider policies and platform discretion.
Repeated cancellations may result in account suspension.
We reserve the right to:
Modify or terminate services at any time.
Suspend or remove users who violate our terms or misuse the platform.
Verify provider identities and qualifications.
All content on ServiceBook24 (text, logo, images, layout) is our property. Do not copy, reproduce, or use our materials without written consent.
We act as a facilitator between clients and service providers. We are not liable for:
Poor service quality or delays
Accidental damages during service
Disputes between users and providers
We encourage honest ratings and feedback to maintain quality.
Use of the platform is also governed by our Privacy Policy, which outlines how we collect and protect your information.
We may update these terms occasionally. Continued use of our platform means you accept the updated terms.
If you have questions or complaints, please contact us:
📧 Email: support@servicebook24.com
📞 Phone: +919468092880
📍 Address: Hisar
